Tillotama Shome Criticises Air India for 8.5 Hour Delay: 'Don't Operate Until...'

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Tillotama Shome Criticises Air India for 8.5 Hour Delay: 'Don't Operate Until...'

4438 views | Oct 06, 2024, 10:15:00 PM | etimes.in

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Tillotama Shome Criticises Air India for 8.5 Hour Delay: 'Don't Operate Until...'

Tillotama Shome was left stranded at the airport due to an 8.5-hour delay by Air India for her scheduled flight from Mumbai to London. The actress criticized the airline for failing to notify passengers about the delay, expressing particular concern for a fellow traveler who needed immediate medical care in London. She accused Air India of having "zero accountability" and providing "no solutions." Afterward, passengers were informed of an additional 3.5-hour delay. Shome tagged Air India and the Directorate General of Civil Aviation (DGCA), alleging that no hotels or alternative flights were offered. She even called for the airline to "suspend operations" until necessary improvements were made. Her outcry prompted many internet users to share their own negative experiences with Air India, while the airline claimed it had sent notifications and offered apologies.

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